Emerald Dusk Knit Pullover

Name: Emerald Dusk Knit Pullover
Brand: SIYAH ENTERPRISE
Price: 1499.0 INR
Availability: InStock

Rs. 1,499.00

Rs. 1,499.00 ~~Rs. 2,399.00~~

Save Rs. 900.00

Tax included.

Size: M/40

M/40

L/42

XL/44

XXL/46

3XL/48

Color: Charcoal

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Estimated Delivery:Jun 10 - Jun 14

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Thank you for shopping with Siyah Enterprise. We want to ensure your complete satisfaction with our products. Please take a moment to read and understand our return, refund, and exchange policy.

Returns & Refunds

At Siyah Enterprise, we aim to provide the best quality products and exceptional service. If, however, you receive a damaged, incorrect, or are not satisfied with the product, we accept returns under the following terms:

A return request must be made within 7 days of delivery.
A return label is included inside the package and is free of cost.
Returned products must be new, unused, unworn, unwashed, undamaged, with all labels and tags intact, in original packaging.
Returns are processed by mail (you need to ship the product back using the return label provided).
The customer must email us regarding the return or exchange within 24–48 hours of receiving the product.
A restocking fee of ₹200 will be deducted from the refund amount.

Once we receive and inspect the product, refunds are processed within 1 business day to the original payment method.

Damaged or Incorrect Product

If you have received a damaged product or an incorrect item, please send it back to us along with your order number.

Once we receive the product and verify the issue, we will promptly send you a replacement or process a refund (as per your request).

Exchange Policy (Size Exchange)

You may request an exchange within 7 days of delivery.
To request an exchange, please email us at siyahcustomercare@gmail.com.
After acknowledgment from our team, you will need to send the product back to us.
Ensure you obtain an acknowledgment receipt from the courier person, including their signature and mobile number.
Only one exchange per order is allowed.
Size exchanges are available for a bigger or smaller size, equal to the value of the exchanged product, minus shipping/COD charges to and from.
The customer must email us regarding the return or exchange within 24–48 hours of receiving the product.
If the desired size is unavailable, we will issue a credit note, valid for 30 days.

Cancellation of Orders

Prepaid orders cannot be canceled.
You can cancel a Cash on Delivery (COD) order within 24 hours of placing it by emailing siyahcustomercare@gmail.com.
The customer agrees not to dispute the decision made by Siyah Enterprise and accepts our decision regarding cancellations.

Non-Acceptance of Returns/Exchanges

Returns/Exchanges will not be accepted if:

The product is washed, worn, or damaged.
Tags or original packaging are missing.
Due to not liking color, fabric, or product appearance.
SALE items are not eligible for returns or exchanges.

Please note that there may be a 10–12% color variation due to screen display and lighting differences. Such variations are not considered defects.

We hope this policy helps you understand our approach to returns, refunds, and exchanges at Siyah Enterprise. If you have any questions or need further assistance, please feel free to contact us at:

siyahcustomercare@gmail.com

Thank you for shopping with us!

Emerald Dusk Knit Pullover

very poor quality

very poor quality, and Rates too much high. In Advertisement its stuff looking much rich, but in actual its poor.

Dear Customer,

Thank you for sharing your experience. We value all customer feedback, as it helps us review concerns and improve our services.

If you are facing issues with a product or the return process, our customer care team is available to review your case and provide a clear resolution. Please share your order details and concern by writing to us at siyahcustomercare@gmail.com so the team can assist you directly.

Our goal is to ensure every concern is addressed through the proper support channel and handled efficiently.

We look forward to assisting you.

Best regards,
Customer Support Team

Very poor. Don’t waste your hardened earned money.

Very poor i paid 1600 but I can find same product for rs 250 in market don’t buy it please what you get it’s totally different from picture if this store existed in my city I personally teach them a lesson they will never forget.

Dear Customer,

Thank you for sharing your feedback. We understand that pricing and product expectations can vary based on individual experience and market comparisons.

For a better and faster resolution, we request you to connect directly with our customer care team at siyahcustomercare@gmail.com along with your order details and relevant images. This allows us to verify the concern and take appropriate action.

Customer feedback helps us improve, and we encourage you to reach out through the official support channel so the matter can be addressed properly.

Regards,
Team Siyah

It is just ok

It is just ok, but it doesn’t meet my expectations.

Dear Customer,

Thank you for sharing your feedback with us. We understand that the product did not fully meet your expectations, and your input has been noted for further review and improvement.

If you would like us to look into this further or assist you with any order-related concerns, please reach out to our customer care team at siyahcustomercare@gmail.com with your order details.

We appreciate you taking the time to share your experience.

Regards,
Team Siyah

Verybad quality

Verybad quality... really dissatisfied

Dear Customer,

Thank you for sharing your feedback. Product quality is important to us, and your concern has been noted for review.

To understand the issue better and work toward a suitable solution, we request you to contact our customer care team at siyahcustomercare@gmail.com with your order details and any relevant information. This will help the team assist you more effectively.

We appreciate you taking the time to share your experience.

Regards,
Team Siyah

How to cheat with customer

The article you are showing in your advertisement does not match even 1% with the article you have delivered. Is this how you cheat customers?

Dear Customer,

Thank you for bringing this to our attention. We value transparency and customer trust, and every product showcased in our advertisements is intended to reflect accurate design, fabric, and quality standards.

If the delivered article does not meet your expectations, our customer care team is always available to review the concern and provide a proper resolution after checking the details. We encourage you to share clear images and order information so the matter can be addressed efficiently.

Please reach out to us at siyahcustomercare@gmail.com for dedicated assistance.

Thank you
Team Siyah

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