TERMS & CONDITIONS

Welcome to Siyah Enterprise, your premier source for Women's Clothing committed to offering our customers top-notch quality products, prints, and styles. Founded in [Year], our registered office is located at [Your Registered Office Address]. Siyah Enterprise operates the e-commerce website www.siyahenterprise.com.

Our Focus: Satisfying Your Fashion Needs

At Siyah Enterprise, we provide a variety of goods to our valued customers. Please note that our offerings are intended for end-users and individuals, and we sell our products in regular household quantities. These terms and conditions apply to all contracts entered into via www.siyahenterprise.com and govern all general business relationships between Siyah Enterprise and its customers. We do not accept any other third-party terms and conditions unless explicitly stated otherwise.

Usage Policy

When you register as a customer with Siyah Enterprise, you will be required to provide personal information. It's your responsibility to ensure the accuracy and completeness of the data you provide. After completing the registration process, you will receive a confirmation email that grants you access to our online services. At this point, you will also receive an ID and password. Please keep this ID, password, and any other access data confidential and secure, protecting them from unauthorized access. Siyah Enterprise reserves the right to reject registrations without providing reasons.

You agree to indemnify Siyah Enterprise against any claims by third parties upon their initial demand. By transmitting content to Siyah Enterprise, you grant us exclusive, unrestricted rights to use the content, including transfer to third parties, for publication and distribution, in whole or in part, on www.siyahenterprise.com or otherwise. Siyah Enterprise may store, release, modify, or correct content at its discretion.

You are not allowed to use www.siyahenterprise.com in ways that disrupt or manipulate technical processes or seek unjust advantages to the detriment of Siyah Enterprise or other members. Such actions will result in the immediate loss of purchasing rights on Siyah Enterprise, along with the revocation of your customer account.

Only one membership account per person is allowed. Multiple registrations will be deleted by Siyah Enterprise.

In the password-protected area of www.siyahenterprise.com, you can access information about your recent orders and change, manage, or save your personal data and newsletter subscriptions.

Siyah Enterprise reserves the right to issue warnings, terminate memberships, or modify or delete user-submitted content for violations of these provisions. Any claims for damages by Siyah Enterprise remain unaffected.

Contractual Partners, Language, and Contract Conclusion

  • When you enter into contracts on www.siyahenterprise.com, your sole contractual partner is Siyah Enterprise.
  • www.siyahenterprise.com operates in the English language, and contracts concluded through Fashion Dwar® are conducted exclusively in English.
  • By placing an order and clicking "order" or "buy now," you are making a binding contract offer. After submitting your order, you will receive a confirmation email from Siyah Enterprise. Please note that this confirmation email does not constitute acceptance of the contract. The acceptance of the contract occurs when the goods are shipped. In the case of orders with multiple items, contract acceptance applies only to the items that are actually shipped.
  • In instances where prices are displayed incorrectly on www.siyahenterprise.com due to technical errors, Siyah Enterprise reserves the right to void the action. The burden of proof regarding the error rests with Siyah Enterprise, and any payments already made will be promptly refunded.

Prices and Shipping Fees

  • The prices listed on the product page at the time of your order on www.siyahenterprise.com are applicable to your order. These prices do not include taxes, and the final price (inclusive of taxes) will be displayed on the shopping cart page.

Payments

  • Siyah Enterprise offers various payment methods, including credit cards, debit cards, net banking, and Cash on Delivery (COD). Siyah Enterprise reserves the right to exclude specific payment methods for individual goods and refer to alternative payment methods.
  • We accept a range of credit cards, including Visa, American Express, and MasterCard. Siyah Enterprise will charge your credit card immediately after receiving and dispatching your order.

Shipping

  • Goods will be delivered to the shipping address provided by the customer. It is the customer's responsibility to ensure that delivery is possible during normal working hours.
  • Siyah Enterprise ships within the specified delivery timelines for each product. While we strive to ship orders as quickly as possible, some products may have longer timelines due to availability.
  • Siyah Enterprise does not assume any sourcing risk, especially for purchases based on descriptions. We are only obligated to ship from existing stock or stock ordered from suppliers.
  • In cases of force majeure, shipping duration may increase reasonably. Force majeure includes events such as strikes, official interventions, energy or resource shortages, and business disruptions like fire or water damage to machinery, lightning, or unforeseeable business complications for which Siyah Enterprise cannot be held responsible. Any commencement and end of such shipping delays will be promptly communicated by Siyah Enterprise.
  • Siyah Enterprise reserves the right to cancel the contract if delivery fails due to the customer's fault. Payments already made will be refunded, or store credit will be issued, depending on the circumstances.
  • We request that you promptly inform the delivery personnel and Siyah Enterprise of any obvious transport damage. This does not affect your warranty rights but assists Siyah Enterprise in making claims against suppliers.
  • All mentioned delivery times apply after order confirmation from us. For Cash on Delivery orders, this confirmation occurs after we have called and confirmed the order from your end. If the customer does not confirm the order after this, Siyah Enterprise reserves the discretion to cancel the order.
  • For information on our returns policies, please refer to our Delivery and Returns section.

Retention of Title

  • Ownership of goods is transferred to the member upon full payment.

Liabilities

  • Siyah Enterprise is liable only for intentional and gross negligence, unless there are fraudulently concealed damages, damages for loss of life, limb, or health, or damage arising from any infringement of essential contractual obligations. The same applies to violations by Siyah Enterprise's agents.

Service and Complaints

  • Customer satisfaction is a top priority for Siyah Enterprise. We strive to address your concerns as quickly as possible and provide feedback after receiving your input. For service inquiries, please contact our customer service department at [Your Customer Service Email Address].

Data Security

  • When you register as a customer on www.siyahenterprise.com, you will be required to provide personal data necessary for processing contracts concluded on the website. All personal data is treated confidentially and in compliance with relevant legal regulations. We use the latest encryption techniques through our payment gateways to secure your privacy in online payment transactions.

Image Rights

  • All rights to use imagery on www.siyahenterprise.com belong to Siyah Enterprise or our partners. Use of this material in any form is prohibited unless explicit permission has been granted by Siyah Enterprise.

Thank you for choosing Siyah Enterprise. We are committed to providing you with exceptional service and products. If you have any questions or concerns, please do not hesitate to contact us.